Avant Casino Privacy, Clearly Explained

We collect the details needed to open, secure, and operate your account at avant casino. Some information comes directly from you, and some is generated when you use our services.

• Account data: email address, full name, residential address, date of birth, username, and account preferences.
• KYC data: government ID, proof of address, and sometimes a selfie or liveness check to confirm identity.
• Payment data: deposit and withdrawal details are processed through PCI-DSS-compliant payment providers. We do not store full card numbers in plain form on our systems.
• Gameplay data: bets placed, session times, game history, bonus use, outcomes, and responsible gaming interactions.
• Device data: IP address, browser type, device identifiers, operating system, app version, and risk signals such as browser fingerprinting.
• Marketing preferences: whether you want email, SMS, or push messages about offers, launches, and account updates.

We collect only what we need to verify you, process transactions, prevent misuse, and keep our platform reliable and secure.

We use personal data for clear operational and legal reasons. At avant casino, privacy and compliance work together: we need enough information to protect your account, meet licence rules, and deliver the service you choose to use.

• KYC and AML compliance: to verify identity, age, and source-of-funds requirements under our licence and anti-money laundering obligations.
• Fraud and bonus abuse prevention: to detect duplicate accounts, payment misuse, irregular play patterns, and attempts to exploit promotions.
• Personalized recommendations: to show games, providers, and bonus offers that match your activity and preferences.
• Transactional messages: to send login alerts, deposit confirmations, withdrawal updates, KYC requests, and service notices.
• Reliability and security: to monitor errors, protect against account takeovers, improve performance, and keep sessions stable.
• Legal record-keeping: to maintain records required for disputes, safer gambling controls, tax, regulatory reporting, and audits.

Where consent applies, such as some marketing or non-essential cookies, you can adjust your choices at any time.

If you are covered by the GDPR or similar privacy rules, you have rights over your personal data. We aim to make those rights usable, not hidden behind legal jargon.

• Access: request a copy of the personal data we hold about you.
• Rectification: ask us to correct inaccurate or incomplete information.
• Erasure: request deletion of your data, noting that some records must still be retained where AML, fraud, dispute, or legal obligations apply.
• Portability: ask for a machine-readable export of data you provided to us.
• Restriction: request limited processing in certain situations while a concern is checked.
• Objection to marketing: opt out of promotional email, SMS, or similar messages.
• Withdraw consent: where processing relies on consent, you can withdraw it without affecting earlier lawful use.

You can usually manage core privacy settings from your account dashboard. For direct requests, contact us at privacy@weplayego.com. We may ask you to verify your identity before we act on a request, to protect your account from unauthorized access.

We do not keep personal data forever. We retain account and compliance records only for as long as we need them for service delivery, dispute handling, fraud control, and legal duties.

Account data linked to identity checks, transactions, and compliance is typically retained for the legal AML retention period, usually 5 to 7 years after account closure, depending on the rule that applies. If a dispute, self-exclusion measure, investigation, or chargeback is active, some records may be kept longer where law allows.

We also use cookies and similar technologies in four main groups:

• Necessary cookies: essential for login, security, and account functions.
• Preference cookies: remember settings such as language or interface choices.
• Analytics cookies: help us understand performance and improve navigation.
• Marketing cookies: support relevant promotions and campaign measurement.

You can manage non-essential cookies through our cookie banner. For any privacy question, contact privacy@weplayego.com.

This is a plain-language summary. The full policy is in your account settings.